258 Reviews Found
Confirmed Service Customer
Came in for an appointment for an Oil change for my 2020 Chevy Silverado 2500 Diesel work truck.. Got me in and out quickly while I waited. Great service. I bought several vehicles from J.K. Chevrolet. Including a new C-7 corvette with museum delivery and the one I just serviced. Thank you.
Steven T.
BEAUMONT
Business Response
Hi Steven, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi Sharon, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Aldo was exceptional. Answered all of our questions and did not give away any no noās about the truck. We feel we received a good deal. Time will tell.
Wilma H.
PORT ARTHUR
Business Response
Hi Wilma, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
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Confirmed Service Customer
JK Chevrolet is a great team to work with, the kind of service other dealers need to take notes.
Igalious M.
PORT ARTHUR
Business Response
Hi Igalious, we are so happy to read such a great review about Jk Chevrolet! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Attention to detail is required. I was told my vehicle needed two new tires...a vehicle that just had a full set of new tires put on less than 6 months ago. After multiple questions back and forth between myself, service and mechanics I was advised it was not my vehicle that needed the new tires. I'm not sure what the mix-up really was. Everyone was looking confused. Then upon checking out my total was $20 more than the advertised price of the $64.95 oil change. I had to find an email sent to me from the dealership to show that I was aware of the price for an oil change even though the monitors behind the service reps show the $64.95 price. The price was adjusted (after me showing the email and pointing out the price on the monitors) and had I not been adamant about it I would have paid $20 more than I should have. I wonder how many people aren't adamant? Again, attention to detail.
Ursula B.
BEAUMONT
Business Response
Hi Ursula, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (409) 527-4142 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Sales Customer
Everyone was friendly and helpful. I never felt pressured and my salesman Mike made sure I was getting what I wanted in the vehicle.
Angel M.
NEDERLAND
Business Response
Hi Angel, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi Adam, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi Hervey, we're so glad you enjoyed working with Adam. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi Phillip, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Precisely as promised Yāall did exactly as stated upon arrival
Larry T.
BEAUMONT
Business Response
Hi Larry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Mike was amazing! He went the extra mile and we could not recommend him enough to everyone that we know!
Lisa U.
BUNA
Business Response
Hi Lisa, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi Jennifer, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Jk Chevrolet
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Confirmed Service Customer
Overall unhappy with the entire experience. Communication was non existent.
Tara G.
BEAUMONT
Business Response
Hello Tara, it's upsetting to hear that your experience was anything but stellar. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (409) 527-4142 so we can work towards a resolution.
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Confirmed Service Customer
For your required answer, I didn't find anything special about my experience @ JK. Probably won't respond to any survey in the near future. I have better things to do with my time. I don't like being required to use my time for free. Jk doesn't do anything for me for free.
David D.
BEAUMONT
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Easy to make a service appointment and service was quick.
Kenneth M.
PORT ARTHUR
Business Response
Hi Kenneth, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Best salesman ever did a great job took care of all my needs.
Bret B.
BEAUMONT
Business Response
Hello Bret, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Yāall did great! Everyone was really nice and efficient!
Brian D.
GROVES
Business Response
Hi Brian, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
EXCELLENT SERVICE MY SALESMAN JOEY MADE ME FEEL VERY COMFORTABLE.HIS SERVICE TO ME WAS WAY & BEYOND WHAT I'M USE TO.HE WAS VERY PATIENT & CONCERN.VERY POLITE.TOOK HIS TIME ANSWERING ALL MY QUESTIONS.I COULD GO ON HE DID A EXCELLENT JOB.HE HAS SUCH A GREAT PERSONALITY!!!!!!
Opal G.
BEAUMONT
Business Response
Hi Opal, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Easy to schedule online. Friendly service representatives. I like getting the service coupons.
Victoria N.
BRIDGE CITY
Business Response
Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I did not have an appointment. They said it would be 2 to 3 hours before my vehicle would be ready and I said I would wait for it. Within an hour it was ready.
Joe K.
PORT ARTHUR
Business Response
Hi Joe, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.