I live in League City, my daughter goes to college in Beaumont, she had the truck at the time. Dropped it off on a Saturday before 8:00 and left the keys in the drop box for the first service visit (new truck). I was able to attend my daughter's softball games and picked the truck up between games. Excellent customer service, friendly atmosphere, and love the small town dealership feel. Wish we had a dealership in my area like JK.