256 Reviews Found
Business Response
Hi Jamie, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Mike Bui and Jamie Kendrick were very helpful and knowledgeable about the Colorado that I purchased. I will definitely buy my next vehicle with Mike and Jamie.
Paul W.
NEDERLAND
Business Response
Hi Paul, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Aldo was an awesome salesman. Would definitely go back to him with my next vehicle buy.
Kelinda M.
SOUR LAKE
Business Response
Hi Kelinda, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Outstanding customer service, Mike did awesome!
Kevin H.
NEDERLAND
Business Response
Hi Kevin, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Excellent salesman. Shane worked with us and helped get us into the Tahoe
Charles V.
PORT ARTHUR
Business Response
Hi Charles, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
JK worked around my busy work schedule and promptly had me back in my Blazer before expected. Thank you JK !!
Bryan G.
ORANGE
Business Response
Hi Bryan, thank you so much for your positive comments about Jk Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi Edward, thank you for your kind review; we are happy to pass along your comments to the team here at Jk Chevrolet! We're looking forward to your next visit with us!
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Business Response
Hello Duane, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (409) 527-4142 at your earliest convenience to discuss how we can turn your experience into a positive one.
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Confirmed Service Customer
It was the best service Iāve had from JK in years. To be honest, however, it was a pretty low bar based on past experiences. Hope JK can keep it up.
Gary R.
NEDERLAND
Business Response
Hello Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Aldo was very easy to work with! Very professional and made sure I understood everything about the process and the features on my new truck! Finance and Trina were also very helpful! I will definitely be back!!
Theresia D.
SABINE PASS
Business Response
Hey Theresia, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
The sales person was very informative and understanding truly outstanding performance by the sales person do not lose him
Zachary P.
WINNIE
Business Response
Hi Zachary, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Easy to make an appointment, two day wait. While checking in, I asked them to check a noise that i had been noticing for the last couple of weeks. Service consultant tried to schedule a return trip which I thought was unnecessary and after pressing that they "just give it a listen" while they were performing the other service, she said that she would try. The outcome was closer to expectations. They actually sent a mechanic to the drop off spot and "gave it a listen", and after a quick visual inspection determined that the water pump was going out, should have already gone out. The Service Consultant thought it ok for me to get my regular scheduled service performed and send me on my way to come back later.... and I would have probably been stranded on the side of the road with an overheating engine if I had accepted that. Otherwise, they performed all of the tasks i asked for, shuttled me to and from work, and it was a good experience.
Robert B.
BEAUMONT
Business Response
Hello Robert, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (409) 527-4142.
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Confirmed Service Customer
Friendly and knowledgeable service! Love the new calendars!
Paul S.
NEDERLAND
Business Response
Hi Paul, we're glad to hear you found our staff was so knowledgeable and helpful! We're looking forward to your next visit with us!
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Business Response
Hello Tanisha, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (409) 527-4142 at your earliest convenience. We hope to hear from you soon.
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Confirmed Service Customer
Appointment on Monday morning. Brought car in and waited in the waiting area while service was completed. Was very satisfied with everything.
Grace P.
GROVES
Business Response
Hi Grace, your satisfaction is important to us, so we want to sincerely thank you for choosing Jk Chevrolet and we hope to see you again soon! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi Tammie, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Shane did amazing job showing and educating me on the trucks I was interested in buying. He made this process go smoothly. Mr. Bonnette took his time and put a lot of effort into finding the best bank to finance with!
Maya B.
WINNIE
Business Response
Hi Maya, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
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Business Response
Hi Delwyn, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Mike was so helpful and made my first car buying experience fantastic! He took his time to explain everything that I needed to know. He wasn't pushy and he made sure that we were comfortable with every option that he gave us. We will definitely be recommending him to our friends and family and will return in the future when we are in the market for another vehicle!
Kelcie W.
SILSBEE
Business Response
Hi Kelcie, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hey Charles, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.