253 Reviews Found
Confirmed Service Customer
Had paint and body work done paint don't match you can see sanding scratches in paint have to bring truck back
Joshua P.
NEDERLAND
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Confirmed Service Customer
Dropped truck off Sunday night for oil change and tire rotation. Picked up truck Monday afternoon and realized whenever I got home that the tires didn't get rotated. Will have to go back after work and loose time out of my day when the truck was there all day monday. Guess I need to look before I leave the dealership next time.
Mark T.
PORT ARTHUR
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Confirmed Service Customer
I always get great service at JK, everyone is very knowledgeable and professional.
Gregory K.
PORT NECHES
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Confirmed Service Customer
I’ve taken my car in now for the second time and I just picked it up and the check engine light has turned on again literally as soon as I picked up the vehicle.
Yvonne M.
PORT ARTHUR
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Confirmed Service Customer
I liked the treatment that the lady who is in charge of receiving the orders, the one who speaks Spanish, was concerned about my situation and treated me very kindly and made me feel calm that I was in good hands that would help me solve my problem
Israel R.
NEDERLAND
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Confirmed Service Customer
Easy to make a appt, fast and friendly service
Nadia D.
NEDERLAND
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Confirmed Service Customer
Well me an my wife was very disappointed with the service my 2017 chevy impala won't start so we got it towed to the dealership so they called an said it was the battery so I paid $454 for it then couple hrs later as my wife was going to work it wouldn't start go I had to give the car a jump an bring it back to the dealership I was very mad because we just got the car back within hrs so they checked it an come to find out it was the starter my warranty didn't cover it so I had to pay $662 dollars I was not pleased at all so the whole time it was the starter an not the battery very disappointed in the service an spent over a 1000 dollars.
Franny W.
GROVES
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Confirmed Service Customer
Great communication and costumer services. Gave me a solid deal with a fast and fluent transactions.
Dustin D.
NEDERLAND
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Confirmed Service Customer
Just Love the service I received. I called in that morning and was told to come on in. They checked out my corvette. They. gave me a shutter to get home and picked me back up to get my car. I had a great expertise with J K Chevy. Just love the service I received. Thanks
Carolyn R.
PORT ARTHUR
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Confirmed Service Customer
Had issues with the radio not working. Call service department a told them the issue. They call back within the hour. Took truck to them and issue was resolved.
Daniel D.
SARALAND
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Confirmed Sales Customer
My experience was delightful. The salesman and other JK employees were pleasant.
Richard B.
WINNIE
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Confirmed Service Customer
I just did not like that I had to wait 20 min to pay the cashier and while waiting I witnessed an employee being rude to a customer. I would hope to not ever deal with that. Other than that, my experience was great.
Ashley T.
PORT ARTHUR