Customer Reviews

went in with back right door auto lock not working....they fixed it,but now back right window not working now. i will have to bring it back in.

Everyone is very helpful and courteous.!!

Mr John Krane at JK Chevrolet in Nederland Texas was very helpful with the purchase and he also took time to help us and teach us the workings of the different electronic gadgets in the Traverse. He also assisted us in getting hooked up with GM and Onstar.

I had a 10:00 appointment and they took all day! I just went in to have my brakes checked and they charged me 166.00!!! Really!!! I had a high opinion about JK but now I think your service department stinks!!!!

Great experience my salesman was wonderful.

Dealer did an excellent job.

Great service

Two problems didn’t fix

I recently had to have my vehicle serviced for a factory recall. To make a long story short the work is now complete and seems that the issue is resolve and for that I am thankful. It took several calls without any call backs, being put on hold and leaving messages for any associates to communicate and answer my few questions regarding my vehicle over a a two month time period. The staff and even the manager I delt with directly were not friendly. It seemed as if they should not be in the positions to deal with the public with such bad attitudes. I am happy I can move forward from this and it reminded me of the reason I did not purchase my vehicle from this dealership. Thanks for asking.

I always come to JK even though I live in Beaumont and am close to Classic. You guys always take me whether I have an appointment or not. Shane went above and beyond to help me !!!!!!

The service technicians were kind and friendly and respectful

They were wonderful

The service was finished quickly and looks to have been performed correctly. I was there only about 45 min. from start to finish .

Do not waste your time going here. Rude people and mechanics that couldn’t fix my car after 4 times.

Every time I take my truck in and wait it takes forever. I waited almost two hours to have my tires balanced and rotated last week. That was with an appointment!

The service personnel were helpful and friendly. My truck was serviced promptly..

I've been to other dealerships within my area and by far, JK did a spectacular job fixing my truck. Very quick diagnosis and repair that I haven't experienced anywhere else.

N/A

Excellent

Very positive interaction both at service, parts and especially body shop. Lady at body shop was extremely helpful. Truck was serviced on schedule and in a timely manner. However, I was told that it would be washed and it was not.