399 Reviews Found
Confirmed Sales Customer
Aldo was wonderful he answered every question I had and he made the buying experience easy. I would definitely recommend him to any family or friends that’s looking to buy a new car!
Ashelie B.
SPRING
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
Hello Jazmine, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (409) 527-4142 at your earliest convenience and we will do our best to resolve this with you.
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Confirmed Sales Customer
I’m very pleased with how this dealership treated me. JK was very easy to deal with, very professional. I will definitely go back for my next vehicle purchase. Andria was knowledgeable and super nice. Thanks for such a great experience at purchasing a vehicle.
Donald O.
SULPHUR
Business Response
Hello Donald, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Although the customer service was good. I’m disappointed in how my situation was handled. I was forced to buy something I didn’t need.
Melanie T.
NEDERLAND
Business Response
Hi Melanie, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (409) 527-4142 when you can so we can address this situation directly. Thank you and have a great day.
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Confirmed Service Customer
Where do I start!! Truck was there over 2 weeks for y’all to tell me the transmission was out with only 50k miles on it! Then said it’s because of the lift that sour lake Chevy but on when it was new. Truck had 1/2 of tank of gas in it when I dropped it off, it was empty when I picked it up and the miles where the same 🤔 so my guess is that someone needed more them me. $175 down the drain and a big waste of time. And fyi I drove to truck home with no issues lol y’all need better tech for sure
Cody T.
VIDOR
Business Response
Hi Cody, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (409) 527-4142 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Everyone at dealer was very friendly and professional. I was a Great buying experience dealing with Mike!
Ezequiel P.
CHINA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hello Sofia, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Mike Bui made this the best and easiest car buying experience I've ever had. Mike explained and showed me all the bells and whistles with the new truck. If you want to be treated with respect, JK is the place for you. Great Place.
Neal P.
VIDOR
Business Response
Hello Neal, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello Wendell, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jk Chevrolet
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Confirmed Service Customer
Great mechanics and friendly staff but the shuttle service was not available. I arrived at 8:10am and waited over 2 hours and the driver never came back from Beaumont. The service department did try to get an eta but the driver was not responsive. So I had to wait until my car was ready.
Latonya C.
PORT ARTHUR
Business Response
Hello Latonya, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Rinsed the pollen off of my vehicle at my last visit. Nice touch.
Kenneth L.
NEDERLAND
Business Response
Hi Kenneth, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
It should not take over an hour to change oil.
Ronn H.
NEDERLAND
Business Response
Hello Ronn, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (409) 527-4142 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hi Noemi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hello Joe, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Very Friendly Staff, from start. The Salesman was very informative with all the GM Products we were interested in. Finance was very helpful in deciding on the extra warranties available. I will deal with them again in my next purchase.
Lisa B.
GROVES
Business Response
Hi Lisa, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
My experience was hassle free and my sales consultant Mike Bui was outstanding. He took the time to show me everything regarding my purchase and introduced me to staff in other departments which was helpful. The absolute best experience with buying a truck.
Talbert A.
BEAUMONT
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jk Chevrolet!
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Confirmed Service Customer
Dealerships in general don’t care about the service department.
Jeff L.
WINNIE
Business Response
Hello Jeff, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (409) 527-4142 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
I had EXHAUST FLUID FILLED AS ONE OF THE SERVICES AND THEY LEFT A MESS AROUND THE OUTSIDE TANK AND TRUCK THE LIQUID WAS ALL OVER LIKE THEY COULD NOT AIM TO FILL THE TANK... had to wash my truck because it scratches the paint as it dryes
Noralva A.
EDINBURGE
Business Response
Hello Noralva, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (409) 527-4142 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hello Daniel, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (409) 527-4142 at your earliest convenience and we will do our best to resolve this with you.