340 Reviews Found
Confirmed Service Customer
When I brought my truck in for the oil change, I was told that they were going to top off the exhaust DEF. It was on the paperwork. But once I was on the highway on my way back home, I checked it, and it was at the same level as when I brought it in. I tried to call to let you know. But it is hard to get someone on the phone when you call there.
Gerald I.
LAKE CHARLES
Business Response
Hi Gerald, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (409) 527-4142 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
For the first time, I was not satisfied with the service I received because it to a solid week to get a diagnosis of the problem with my car. I feel the was improper and should not have taken a week for someone to even check my car and notify me of the problem. The problem turned out to be a simple fix for $260 some dollars. Good work but bad communication service.
George B.
PORT ARTHUR
Business Response
Hi George, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (409) 527-4142 when you can so we can address this situation directly. Thank you and have a great day.
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Business Response
Hi Winona, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Staff was very friendly. Vehicle was ready when promised. I was able to use a coupon to save $10, which is always appreciated. Facility is clean.
Victoria N.
BRIDGE CITY
Business Response
Hello Victoria, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi Scott! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi Chester, we're happy you found our staff to be so supportive during your experience here at Jk Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello Sharon, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Great communications, follow up, and service. Brenda is awesome.
Robert B.
BEAUMONT
Business Response
Hi Robert, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I contacted Brenda Bushong on Wednesday to see if she could get my son's truck in for an oil change and tire rotation before he goes back to college. She asked me to drop it off Friday morning and I my son had his truck by lunch time. EXCELLENT service at JK Chevrolet!
Jimmy H.
PORT NECHES
Business Response
Hi Jimmy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Jk Chevrolet and we hope to see you again.
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Business Response
Hi Scott, we really appreciate your positive review! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
As usual, always ready to help with scheduling and service completed in a timely manner
Tamam H.
BEAUMONT
Business Response
Hi Tamam, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
I do think my trade in was worth more than they gave me but Mike was great to work with. Very efficient and friendly.
Tammie M.
HULL
Business Response
Hello Tammie, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi Brian, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Very friendly people working there. Very pleasant to deal with. Service was great just like every time.
Neal P.
VIDOR
Business Response
Hi Neal, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi Mike, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi David, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
My car was fixed and ready the same day. Everyone was very friendly
Debbie H.
NEDERLAND
Business Response
Hi Debbie, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
there timing for the appointment scheduled was 15 minutes later they were precise on the testing of the truck and updating me with information they are good at their service
Larry T.
BEAUMONT
Business Response
Hello Larry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Overall my experience was good but I think there could be a little more preplanning to prevent a person form being out of their car for a a long time.
George B.
PORT ARTHUR
Business Response
Hello George, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!