393 Reviews Found
Confirmed Service Customer
They forgot to bleed the air out of the radator and it overheated, had to call tow truck to bring it back to you to fix something that wasnt wrong with it when it went it, now not sure if it messed it up or not
Jerry S.
VIDOR
Business Response
Hi, we regret to hear that you had this experience with us. Your feedback helps us improve, so thank you for taking the time to let us know how we did. We do again apologize for your inconvenience. Please give me a call at (409) 726-8967 if there is any thing I can do for you . I look forward to hearing from you.
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Business Response
Hello Winona, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everything was very professional and I was in and out in a little over an hour.
Janice M.
GROVES
Business Response
Hi Janice, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Brought my vehicle in to get serviced. Picked it up and issue wasn't fixed, but they took my money though. Never again!!!
Kenny B.
NEDERLAND
Business Response
Hi Kenny, We were unaware that you still had a concern until we received your email. We did road test the vehicle several times. After we repaired it we were unable to duplicate any noise. Please contact us so we can schedule you to bring it back in to address your concern. Thank you,
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Business Response
Hello George, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone is always super nice. Easy to make an appointment and work is done in a timely manner. Thanks.
Belford D.
BEAUMONT
Business Response
Hi Belford, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
I was so impressed because the salesman came out of the building to show my friend and me into the building. He was very nice and informative. He made car shopping seem easy and nice.
Verna I.
SULPHUR
Business Response
Hi Verna, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jk Chevrolet
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Confirmed Service Customer
My service advisor was very aware of the issue w/my vehicle. She answered all of my concerns with no hesitation. She assured me that they would do all that was needed to resolve the problem and make sure I was completely satisfied.
Angela L.
BEAUMONT
Business Response
Hi Angela, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi Connie, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I set my appointment up a month ahead of time because I was going on vacation. I have a stereo issue that has been happening with most trucks since 2019. Y'all had my truck 3 full days. Changed my display called and said it was ready. I get there Monday afternoon and it was not ready. NOT HAPPY AT ALL!!!
Wade B.
NEDERLAND
Business Response
Hi Wade, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (409) 527-4142 when you can so we can address this situation directly. Thank you and have a great day.
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Business Response
Hi Cathy, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi Charles, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi William, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Service department is really good. They listen sincerely to the issue and react to the vehicle Service.
Henry B.
PORT NECHES
Business Response
Hi Henry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi Joseph, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Jk Chevrolet
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Confirmed Sales Customer
Both of tge salesmen that we worked with were kind, knowledgeable and very helpful! We woukd definitely use them again!
Brenda B.
NEDERLAND
Business Response
Hello Brenda, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi Craig, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I am very pleased with the service provided. My vehicle is running Great! The cost of my service was more than I expected but I trust the service department mechanics to honest about what I really need done to my car. I want to keep my car maintenance on schedule and use prefer to use knowledgeable mechanics that guarantee the repairs they perform.
Latonya C.
PORT ARTHUR
Business Response
Hi Latonya, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi Charlatte, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!