338 Reviews Found
Confirmed Sales Customer
It was the easiest purchase I've ever made. All paperwork was ready to sign when we arrived and the vehicle was cleaned, gassed up and ready to go. They even waited for us to get there even though it was after closing time. A+ experience!!!
Wendolyn M.
MOUNT ENTERPRISE
Business Response
Hi Wendolyn, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi Jean, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jk Chevrolet
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Business Response
Hi Adam, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great Service, Good Customer Service, Will Recommend
Jonathan L.
NEDERLAND
Business Response
Hey Jonathan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
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Business Response
Hi Cameron, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi Toy, wow, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Jk Chevrolet
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Confirmed Service Customer
No pride No QC. I have a 2014 C7 I brought in clean for service they recommended a tune up oil change and a new set of tires. Over 2800 dollars. I agreed. When the C7 was ready they provided someone to pick me up. When I arrived paid the bill and they brought me my C7. It was dirty and the driver front tire was on a flat. Needless to say I was very disappointed that they would return my car like that. Dirty and a flat tire No Pride in service. I pointed out to the customer service rep about the condition of my car and she apologized and recommended for me to leave my C7 and they will detail and repair the new tire. When I pick it up the next day I noticed who drove my car left it in sport mode. I brought it in touring mode and less gas than was in it when I drop it off. They didn’t go over any work that was done. I ask about the warranty on the new tires ? They had to look it up. I ask about an alignment for the new tires. Everyone should know to get an alignment with new tires. Their machine was offline (broke) no recommendation to bring it back for alignment on my C7 Stingray. I belong to a corvette club and I share my experience with them and some of the members had an unprofessional service on their corvette’s. After i drove my Vette it drives normal again. When I got home I notice a small change on the new tire that was repaired. All C7 valve stem cap on the tires are original parts. They put a black rubber valve stem cap on the tire. Unbelievable NO QC (Quality Control) here’s your fob. I will continue to bring my C7 to JK to get serviced. Even though there service. Just have to continue to look at my C7 ask questions about any work that was done before I pick it up again. They did honor the 10% off of being a member. I will discuss the service I received and recommend the members to do their own QC before they leave. Good help is hard to fine.
Leonard R.
PORT ARTHUR
Business Response
Hi Leonard, we are disappointed to learn of your experience here at Jk Chevrolet, but will take this opportunity to improve. We would like the opportunity to make this up to you. Please contact our manager at (409) 527-4142 so we can make your experience a positive one.
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Business Response
Hi Phillip, we are so pleased you enjoyed your visit to Jk Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Once the mechanical issues were diagnosed, the repairs and maintenance issues were done fine. However it concerns me that my extended warranty was not still active. Not sure why.
Janice M.
GROVES
Business Response
Hello Janice, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Shane took great care of me and made the process a breeze. I will definitely be a repeat customer based on this experience with JK.
Stewart J.
BEAUMONT
Business Response
Hi Stewart, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.
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Business Response
Thanks Larry! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
excellent customer experience from start to finish.!
Fontenot B.
BEAUMONT
Business Response
Hi Fontenot, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Both Joe and Austin helped me out tremendously
Logan H.
PORT NECHES
Business Response
Hello Logan, we're so glad you enjoyed working with Joe and Austin! We will be sure to share your kind words with them! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!
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Confirmed Service Customer
Son amables y dan buen servicio al cliente
Glenda C.
PORT ARTHUR
Business Response
Hi Glenda, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello Chester, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi Henry, we would like to get some more details about your experience with us. Please reach out to us at (214) 920-1914 when you can so we can address this situation directly. Thank you and have a great day.
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Business Response
Hi Anthony, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
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Business Response
Hello Michelle, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I received a text reminder about my son needing an oil change that I responded with needing my tire checked for a slow leak. They responded that I could come up there and get it repaired. I drove up there and dropped it off and I was back on the road that same day. EXCELLENT CUSTOMER SERVICE!
Jimmy H.
PORT NECHES
Business Response
Hi Jimmy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.
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Business Response
Hi Jamie, We're so glad you enjoyed working with Stephanie. Please let us know if we can ever help you in the future. Regards, Jk Chevrolet