299 Reviews Found
Business Response
Hey Charles, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
From being to end the experience was very good service
Allen J.
NEDERLAND
Business Response
Hi Allen, we are so happy to read such a great review about Jk Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi Leticia, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!
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Business Response
Hi Mary, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Very professional and efficient, they do exactly what they say they're going to do, thanks again and happy holidays
Ronald C.
BEAUMONT
Business Response
Hi Ronald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jk Chevrolet. Thank you, and have a fantastic day!
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Business Response
Hi Rena, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hello Patrick, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi Richard, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi Ned, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
the service fast and all the employee's were very friendly
Deborah H.
VIDOR
Business Response
Hi Deborah, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jk Chevrolet
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Confirmed Service Customer
I initially came there for an oil change and for the most part that went well. But as I was waiting for my oil change to get done, they came out and brought me 2 filters that were dirty and they said needed to be replaced and I let them know at the time I don’t have the money to replace them so they put them back in. So after I paid and got in and turned on my truck there is now a loud noise coming from the A/C that it was not making before I brought it in. I let them come and listen to the noise for themselves and said it’s from the 2 filters that they took out. Now I feel like since the filters were dirty they should’ve cleaned them or shaked the leaves and dirt off before putting them back in. They said the sound should go away in a few minutes but here it is days later and the sound is still present and I feel like something should be done since it is a problem that was caused by you guys and not me.
Devonte C.
NEDERLAND
Business Response
Hi Devonte, it's upsetting to hear that your experience was anything but stellar. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (409) 527-4142 so we can work towards a resolution.
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Business Response
Hello Shirley, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!
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Confirmed Service Customer
I have already spoken with the manager about this issue. I made an appointment to drop my car off on Monday. I was advised 2-3 days. 2 issues and an oil change. They didn’t touch it Monday. Very difficult to get communication as I was paying for a rental car. By Thursday afternoon, only one issue was addressed. It was still sitting waiting for them to address the second issue. Still no oil change after 4 days. I couldn’t continue paying for a renal car for it to sit there. I just picked it up. I’ll find somewhere else to address the other issue. The manager was apologetic, but that doesn’t do anything about the unaddressed issues and the cost of a rental car for no reason.
Maranda B.
PORT NECHES
Business Response
Hi Maranda, we are disappointed to hear that you did not have a more positive experience with us at Jk Chevrolet. If you are willing to give us another chance, please contact us at (409) 527-4142 so we can understand your situation better in order to try and turn your experience around.
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Business Response
Hi Humberto, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Both Katrina and Dillon are great at their jobs. I really appreciated how they took the time to really get to know exactly what I wanted for my 2024 Trax.
Madisen T.
BEAUMONT
Business Response
Hi Madisen, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
The customer service lady that I spoke with was very helpful and pleasant. My appointment was on time and just the way she said it would be.
Debra L.
BEAUMONT
Business Response
Hello Debra, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Salesman was courteous and knowledgeable about my vehicle.
John S.
ORANGE
Business Response
Hi John, We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi Jesse, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Always received great service at J K Chevrolet.
Belford D.
BEAUMONT
Business Response
Hi Belford, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi Raneshia, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.