Confirmed Service Customer
An appointment was made the previous week. I ge there and person waiting on me tells me my appointment is for the next day. This was not true, I had something screwed for the 13th. They took the and called me about 1.5 hours later. I picked the vehicle up about 12:30 at 5:45 pm the same warning should up. Had to bring the car back. Explain and showed pictures again. Finally Daisy asked me what was going and looked ay the pictures. Finally my vehicle was repaired. This should have happened on Sept 12th. I had miss hours from work.
James B.
PORT ARTHUR,
TX
Business Response
Hi James, it's upsetting to hear that your experience was anything but stellar. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Jk Chevrolet
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