Confirmed Service Customer
Brought my truck a 2017 2500hd Duramax in to have two batteries installed they said about a hour. After about a hour a lady called and said I need a battery. I told her I had brought the truck there for two batteries that they were almost 6 years old and need to be replaced, she said OK. I got my truck at around 11 am for that hr. job. I drove the truck home parked it. That was Friday, then Sunday when I went to start it, it would not start, it would turn over but not start. So I called JK Monday morning and no one was available to take my call so I left a name and phone number and no one ever returned my call. I own this truck a 2021 Tahoe both bought at Turner Chevrolet in Crosby. I also have a 2024 Corvette ordered at JK I think is a mistake. Will have to determine weather to pick that up or not.
Larry B.
WINNIE,
TX
Business Response
Hi Larry, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (409) 527-4142. We look forward to hearing from you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Came in for an appointment for an Oil change for my 2020 Chevy Silverado 2500 Diesel work truck.. Got me in and out quickly while I waited. Great serv...
Confirmed Service Customer
Had paint and body work done paint don't match you can see sanding scratches in paint have to bring truck back
Confirmed Service Customer
Truck was in the shop for nearly 5 weeks. Service technician would say they would call me updates but never did.