276 Reviews Found
Confirmed Service Customer
The maintenance on my 2020 Blazer, a well done job. I was very satisfied. My service advisor informed me everything was OK except my coolants was low and they top it off. She told me keep a close watch on the coolants.
Joseph C.
Beaumont
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Confirmed Service Customer
I dropped off my vehicle on Tuesday morning and the technician was able to diagnose the problem and repair my vehicle the same day ! Thanks JK Service
Corey M.
NEDERLAND
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Confirmed Service Customer
I've never used JK's service dept for oil changes before. I used Grainger before in Orange which I will never use again. Going forward JK will be my choice for future service.
Danny C.
PORT ARTHUR
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Confirmed Service Customer
Customer waiting area had an odor like smoke, unpleasant...had to go outside. overall it was a good experince.
Bryan G.
ORANGE
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Confirmed Service Customer
I called t3 times to verify my truck was complete I showed up as the drive brought my truck through the drive thru I heard the belt noise I opened the hood and found out that it was not replaced. It was supposed to be but just overlooked I had to pay another day for a rental car and make another trip there the next day to get the truck. I also had grease and hand prints all over the truck especially on the inside door panel. I bought this up to them they told me the car wash machine was down so they just left greasy hand prints all over the inside and outside. I spent over 2 thousand dollars and that my experience.
James S.
NEDERLAND
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Confirmed Service Customer
They did not place a service reminder on my windshield
Robert H.
PORT ARTHUR
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Confirmed Service Customer
Always pleasant, professional and timely service
Amy K.
PORT NECHES
Business Response
Hi Amy, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Phenomenal and responsive as always. Very much appreciate the JK Chevrolet Team - from Jamie Kendrick on down. The owner Robert Turner is one of the best men I know and have had to privilege to meet. Thank you.
Chester J.
CRYSTAL BEACH
Business Response
Hi Chester, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
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Business Response
Hello Garry, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Friendly courteous associates. Ride home was a plus. Quick and easy
Wilbert A.
BEAUMONT
Business Response
Hello Wilbert, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
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Business Response
Hi Rebecca, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Service Advisor was helpful and courteous.
Gilberto B.
PORT ARTHUR
Business Response
Hi Gilberto, thank you for your kind review; we are happy to pass along your comments to the team here at Jk Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Employees of J K Chevrolet have always gave me great service. Thank you all.
Belford D.
BEAUMONT
Business Response
Hi Belford, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Jk Chevrolet
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Business Response
Hello Miguel, it sounds like you had a pleasant experience with us! Your low star rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (409) 527-4142 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
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Confirmed Service Customer
When checked in the service advisor was very friendly and helpful. The technician, Mathew was quick to get on to servicing my vehicle, and everything was done satisfactory. Great experience with the JK Chevy service department.
James S.
NEDERLAND
Business Response
Hi James, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Very accommodating staff for working quickly to get vehicle in and to repair problems expediently.
John S.
BEAUMONT
Business Response
Hello John, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
As always I will recommend JK Chevrolet. Service Department is great. Never had an issue with anything. That's why I have my truck serviced there.
Brigette G.
WARREN
Business Response
Thanks Brigette! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Jk Chevrolet
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Confirmed Sales Customer
Mike was extremely helpful, knowledgeable and pleasantly friendly. He and the entire staff we met including financing were great. Mike went above and beyond by helping us find our truck.
Russell C.
BELL CITY
Business Response
Hi Russell, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!