Customer Reviews

My mother- in - law's car was totaled in a...

My mother- in - law's car was totaled in a wreck. We came to jk to look around, but the salesman David did a good job finding us a vehicle to fit my mother- in- law's needs. We ended up buying a 2007 HHR.

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We brought in our 2005 GMC Envoy XL for...

We brought in our 2005 GMC Envoy XL for oil change and tire rotation. Tiffany in the service department is always very helpful, professional and caring. We will continue to go to JK for service and recommend Tiffany to all our friends and family. The service department did a wonderful job, we thank JK, Tiffany and all the personal in the service department.

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I brought my 2000 Sonoma in for repair to...

I brought my 2000 Sonoma in for repair to driver door hinge. The door works better now than when new. I have brought this truck here before with total satifaction. I also have a 2012 Equinox that will be coming to JK Cheverolet for all it's future servicing. Thanks!

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I purchased a 2013 Tahoe and love it! My...

I purchased a 2013 Tahoe and love it! My salesman, Davion Griffin-Coleman rocked! He listened to my fears of the whole car buying experience and acted upon my wishes. Davion was extremely knowledgeable about the Tahoe. He was nice, professional and accommodating. In addition, the finance manager, Bobby, was definitely on his game. He was able to get me a great interest rate plus an incentive discount. Overall EXCELLENT experience JK! Thank you to all involved.

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2012 SONIC 12,000 mile service//repair...

2012 sonic 12,000 mile service//repair low r/f tire. Yes yes

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I bought a 2013 Traverse. I arrived at...

I bought a 2013 Traverse. I arrived at 9:00 a.m. and wanted to test drive the Traverse. I thought they were opened because the building looked opened. My husband and I looked at the Traverses the day before and we knew which one we wanted. I looked at the cars for a while and when no one can up to me I approached the building. Sharon Taylor saw me and approached me in the parking lot and asked me if she could help me. I told her that I wanted to buy a new vehicle and I was interested in the Traverse and could I test drive the Traverse while my care was being appraised? I had to get to work but wanted to start the purchase process. I apologized about being a bit early, but she told me that she was ready to help me and not to worry about being there at 9:00 a.m. Sharon was very helpful and offered to assist me. A learning experience: One thing I noticed was that the men in the building were not very interested in helping me. I noticed they (the other sales men) were in a meeting and when they walked out of the meeting I saw they were all drinking coffee and laughing loudly. Also, when Sharon asked one of the men (I assumed it was her manager) if I could have my car appraised while I test drove the Traverse he told her "We are not opened yet and she will have to wait." I would think that the manager would want to be more helpful considering a potential sale was about to happen. It was not so much the words he said...but the way he said it. He was put out that I was there asking for my car to be appraised. I believe Sharon knew I was serious and ready to purchase a vehicle. I knew what I wanted and needed to know some information about my trade-in to plan for the purchase. I only test drove the very vehical I purchased so I was not there to just test drive cars all day. Once this person (maybe the manager) saw me sitting in Sharon's office he told Sharon "Our appraiser is not here in the building." I guess that was to try to smooth over the fact he said they were not opened. I had already heard that he was not happy I was in the building at 9:00 a.m. That made me feel uncomfortable and I apologized to Sharon again for being there early. I will never go early to purchase a vehicle again. I will wait until the afternoon or evening time. Maybe I will call Sharon before I go. The process after that was great...Sharon was very gracious to help me with test driving the SUV and beginning the process of purchasing my new vehicle. She always had an answer for my question and if she didn't know she would find out. She was very helpful even after the sale was complete when I needed more attention with a small dent in one of the doors. Our financial person...Bob was also very helpful as well. He provided us with extra opportunities to purchase the vehicle that worked better with our financing process. The experience was very great for me and I love my new Traverse! I am already referring others to Sharon and Bob at JK Chevrolet.

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Stopped in just to look around ended up...

Stopped in just to look around ended up purchasing a new truck. Sales staff was very courteous and professional. They worked with me to get where I needed to be with the truck I wanted. Thanks to Chris Teran for making it all happen.

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I purchased a 2012 Chrysler 300 and I am...

I purchased a 2012 Chrysler 300 and I am very pleased with the overall service of the JK team. Mr. Carter was very helpful and I am completely satisfied with my purchase. I will be telling others about JK Chevrolet and it's staff.

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This is our third purchase from your...

This is our third purchase from your dealership. We have always enjoyed doing business with you. This Spark was purchased for our youngest child to take with her to college. It gives me great comfort to know she has a new,warranted vehicle since she will be so far from home. Thank you JK for making this process an easy one. Carl D. Green

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I was driving from where I live in Marlin,...

I was driving from where I live in Marlin, TX to my hometown of Lafayette, LA and stopped to visit some friends in Beaumont, TX. While driving around Beaumont, the check engine light and traction light came on in my 2012 Chevy Cruze. I was a little panicked, as I still had to travel the next day to my destination. Thankfully Tiffany and the rest of the service staff were able to get me back on the road Monday afternoon. The service was amazing, and my car is back to running beautifully.

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