277 Reviews Found
Confirmed Sales Customer
I bought my chevrolet silverado Monday March 4th from JK Chevrolet. Aldo made my experience worth the time it took to get me my new truck. He was patient in explaining all the features and kept me at ease through the whole buying experience. When I look to buy again JK is where I’ll go.Hopefully Aldo will still be there.
David O.
VIDOR
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Confirmed Service Customer
Paulette reached out to me with an email letting me know my Tahoe was due for an oil change. I responded asking her if she could schedule me for Friday and she confirmed back with an appointment for Friday. I dropped it off that morning and they called me at lunch to let me know if was ready. EXCELLENT customer service at JK Chevrolet!
Jimmy H.
PORT NECHES
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Confirmed Service Customer
i drop my truck off which was scheduled on that Wednesday. They told me I would get a call on Thursday because they couldn't do diagnostic till then. The following Tuesday I called, and they were just then doing the diagnostic. I had to pay for a rental car for a week. They are not respectful of people time or money. I will never bring my business to them again.
Kim T.
CRYSTAL BEACH
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Confirmed Sales Customer
Made the purchase with no problem and I’m happy with my new truck!! Everyone I dealt with was professional and courteous. Thank you JK team.
Roy R.
ORANGE
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Confirmed Service Customer
Took it in for a recalled air bag and they crack my dash -I know my truck's old and not a new one. But I thought they would have took better care
Paul M.
PORT NECHES
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Confirmed Service Customer
Dropped off Wednesday Monday had to call for status, then got updates daily until ready Wednesday, but issue not fully resolved right side mirror indicator light not illuminating when a car is beside me; called it in Thursday, bringing back Friday
Lisa J.
PORT ARTHUR
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Confirmed Sales Customer
Pleased we Jamie and Dillon. Very professional and informative.
Morris L.
PORT NECHES
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Confirmed Service Customer
Great service, everyone is friendly and knowledgeable. Our car was fixed and returned the same day . No issues
Dale E.
BEAUMONT
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Confirmed Service Customer
I enjoy the quick service and friendly staff.
Elizabeth C.
BEAUMONT
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Confirmed Service Customer
The maintenance on my 2020 Blazer, a well done job. I was very satisfied. My service advisor informed me everything was OK except my coolants was low and they top it off. She told me keep a close watch on the coolants.
Joseph C.
Beaumont
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Confirmed Service Customer
I dropped off my vehicle on Tuesday morning and the technician was able to diagnose the problem and repair my vehicle the same day ! Thanks JK Service
Corey M.
NEDERLAND
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Confirmed Service Customer
I've never used JK's service dept for oil changes before. I used Grainger before in Orange which I will never use again. Going forward JK will be my choice for future service.
Danny C.
PORT ARTHUR
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Confirmed Service Customer
Customer waiting area had an odor like smoke, unpleasant...had to go outside. overall it was a good experince.
Bryan G.
ORANGE
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Confirmed Service Customer
I called t3 times to verify my truck was complete I showed up as the drive brought my truck through the drive thru I heard the belt noise I opened the hood and found out that it was not replaced. It was supposed to be but just overlooked I had to pay another day for a rental car and make another trip there the next day to get the truck. I also had grease and hand prints all over the truck especially on the inside door panel. I bought this up to them they told me the car wash machine was down so they just left greasy hand prints all over the inside and outside. I spent over 2 thousand dollars and that my experience.
James S.
NEDERLAND
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Confirmed Service Customer
They did not place a service reminder on my windshield
Robert H.
PORT ARTHUR
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Confirmed Service Customer
Always pleasant, professional and timely service
Amy K.
PORT NECHES
Business Response
Hi Amy, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Phenomenal and responsive as always. Very much appreciate the JK Chevrolet Team - from Jamie Kendrick on down. The owner Robert Turner is one of the best men I know and have had to privilege to meet. Thank you.
Chester J.
CRYSTAL BEACH
Business Response
Hi Chester, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!